SMALL & MEDIUM BUSINESS
Third generation (3G) broadband offers mobile connections through specifically enabled devices. This technology uses a mobile carrier network to carry signals and is able to perform at the speeds that the carrier’s network allows.
If you have a mobile workforce or small satellite offices that you need to connect then GCOMM’s wireless 3G broadband is the right choice. The service is available in all metro and most regional areas.
GCOMM offers wireless 3G broadband service for a variety of purposes, including:
Wireless 3G broadband is ideal for connecting a mobile workforce and satellite offices.
Secure failover connectivity
Maintain true business continuity during service outages.
The service can be installed in as little as 10 business days.
Provides a secure and reliable connection for your satellite offices and mobile workforce.
Low monthly rates make wireless 3G broadband a perfect backup service to ADSL.
Broadband connectivity basics video
GCOMM is an independent, aggregated carriage service provider. Having over 40 points of interconnect with Australia’s major carriers is just one of the reasons GCOMM is the best choice for all your business connectivity needs. Watch the video to learn more about our connectivity service offering.
Ideal for small businesses that:
Below you will find technical information and a list of frequently asked questions about our wireless 3G broadband service. From details about service prerequisites to information about installation and provisioning process, it’s everything you need to help you determine if wireless 3G broadband is right for you.
To connect to GCOMM’s wireless 3G broadband service, the customer must have a 3G compatible device, such as a router, firewall or USB. The customer will also require a SIM card, which is supplied by GCOMM.
Step 1:Once the application has been received by GCOMM, the provisioning team orders the service.
Step 2: GCOMM assigns a SIM card to the customer and activates the service.
Step 3: SIM card is sent to the customer.
From the time we receive an application, the typical installation timeframe for the wireless 3G broadband service is 10 business days.
GCOMM’s wireless 3G broadband service is offered through Optus.
A: To connect to GCOMM’s wireless 3G broadband service your will require a 3G compatible device, such as a router, firewall or USB.
A: No, GCOMM does not provide a router as part of the service. If the customer does not have a router that is certified as compatible with the wireless 3G service, GCOMM can supply a router at an additional cost.
A: No, there is an additional charge for the installation.
A: The installation lead time is 10 business days.
A: The minimum contract requirement is 12 months.
A: GCOMM’s target response times vary between 15 minutes to 4 hours depending on the level of fault severity.
A: Yes, you can transfer your wireless 3G broadband service if there is coverage in your new location.
The quality of service is subject to signal strength which is affected by the customer’s geographical and physical location.
A: Yes, the customers are required to purchase a data plan with the wireless 3G service. Our data packages range from 3Gb to 10Gb.
Contact us regarding wireless 3G broadband services
To find out if the service is available in your area or for more information about GCOMM’s wireless 3G broadband plans, contact us on 1300 221 115 or fill in the form below.