SMALL & MEDIUM BUSINESS
The NBN (National Broadband Network) is a national data network that provides access to high speed broadband to businesses and residences across Australia. The NBN is currently under development. Once complete, the network will be capable of providing broadband speeds of up to 1Gb over Fibre technology.
Ethernet over NBN is an asynchronous fibre-based service that can be delivered as Layer 3. This makes it particularly suitable for multi-site businesses such as retail chains that have a large number of low bandwidth sites. It’s very similar to ADSL technology as it provides high speed business connectivity at affordable prices.
GCOMM’s Ethernet over NBN is ideal for most business applications, including streaming multimedia, web browsing, use of corporate intranets and downloading large files. The service is less expensive than Ethernet over Copper, however it is currently not widely available. Customers can only connect to this service if they are located in the NBN coverage area.
GCOMM offers Ethernet over NBN service for a variety of purposes, including:
NBN is ideal for small branch connectivity and as a backup service.
Low monthly rates make Ethernet over NBN an ideal primary connection or a secondary backup service.
High speed connections
Achieve high speeds from 12Mb up to 100Mb.
Can be delivered as Layer 3 service, making it a perfect solution for connecting a large number of sites.
Achieve more efficient transfer of information as data doesn’t need to travel via a central point.
Broadband connectivity basics video
GCOMM is an independent, aggregated carriage service provider. Having over 40 points of interconnect with Australia’s major carriers is just one of the reasons GCOMM is the best choice for all your business connectivity needs. Watch the video to learn more about our connectivity service offering.
Ideal for businesses that:
Below you will find technical information and a list of frequently asked questions about our Ethernet over NBN service. From details about service prerequisites to information about installation and provisioning process, it’s everything you need to help you determine if Ethernet over NBN service is right for you.
To connect to GCOMM’s Ethernet over NBN, the customer must be located in the NBN coverage area and have a router that is compatible with the service.
Step 1: Once the application has been received by GCOMM, the provisioning team orders the service.
Step 2: The NBN engineers attend the customer’s site to install fibre.
Step 3: After the fibre has been installed, a Network Termination Unit (NTU) is installed.
Step 4: Service is activated.
After the application has been received by GCOMM, it takes approximately 20 to 30 days for the service to be installed.
A: To connect to GCOMM’s Ethernet over NBN service, the customer is required to have a router or a firewall.
A: No, GCOMM does not provide a router as part of the service. If the customer does not have a router that is certified as compatible with the Ethernet over NBN service, GCOMM can supply a router at an additional cost.
A: No, there is an additional charge for the installation.
A: From the time GCOMM receives the application, it takes between 20 and 30 business days for the service to be installed.
A: There is a minimum 12 month contract for the Ethernet over NBN service.
A: Yes, there is a service level agreement with Ethernet over NBN, but it is not a business grade SLA.
A: Our target response times vary between 15 minutes to 4 hours, depending on the level of fault severity.
A: Yes, charges apply to speed upgrades and downgrades.
A: Yes, you can transfer your Ethernet over the NBN service if it is available in your new location. Ethernet over NBN is available only in a few, select metro and regional areas across all states (the “NBN lit areas”). Service relocation charges apply.
Contact us regarding Ethernet over NBN services
To find out if the service is available in your area or for more information about GCOMM’s Ethernet over NBN plans, contact us on 1300 221 115 or fill in the form below.