SMALL & MEDIUM BUSINESS
Ethernet over Copper is delivered over copper telephone wires that run between a local telephone exchange and an organisation’s building. Depending on the customer’s requirements, the copper wires can be bonded to deliver higher bandwidth.
Ethernet over Copper is the most practical option for connecting to the Internet or creating a private IP network. It’s fast, symmetrical and easy to upgrade. Ethernet over Copper can be bonded and therefore provides a reliable, built in redundancy for ultimate business continuity.
Ethernet over Copper offers:
Designed for organisations of all sizes, GCOMM’s Ethernet over Copper is ideally suited for the needs of businesses that utilise cloud computing, remote backup, disaster recovery, VoIP, video conferencing and have offices in multiple locations.
GCOMM offers Ethernet over Copper for a variety of purposes, including:
Ideal for office to Internet connectivity or private IP network connectivity.
Bandwidth is not shared among customers. You get the speed you pay for, all the time.
Highly scalable bandwidth
Ethernet over Copper service is scalable from 2Mb up to 80Mb.
Layer 2 service
Can be handed off as Layer 2 service allowing you to control networking and routing decisions end-to-end.
High network availability
Guaranteed 99.5% uptime through comprehensive service level agreement.
Broadband connectivity basics video
GCOMM is an independent, aggregated carriage service provider. Having over 40 points of interconnect with Australia’s major carriers is just one of the reasons GCOMM is the best choice for all your business connectivity needs. Watch the video to learn more about our connectivity service offering.
Ideal for small businesses that need:
Below you will find technical information and a list of frequently asked questions about our Ethernet over Copper service. From details about service prerequisites to information about installation and provisioning process, it’s everything you need to help you determine if Ethernet over Copper service is right for you.
To connect to Ethernet over Copper, the customer must be located within the network coverage area and have a router that is compatible with the service. The customer must also have a sufficient copper lead-in into the building’s Main Distribution Frame (MDF), as well as sufficient copper lead-in from the MDF to the service installation location. A PSTN number should be provided to confirm that the customer’s address matches Telstra’s system, which is critical to the provider’s ability to deliver the service within the specified time frame.
Step 1: Provided address is qualified to confirm availability.
Step 2: GCOMM provisioning team orders the service.
Step 3: Copper lines are tagged.
Step 4: Carrier installs Network Termination Unit (NTU) at the customer’s premises.
Step 5: The service is tested and handed off.
After the application has been received by GCOMM, it takes 21 business days for the service to be installed.
A: To connect to GCOMM’s Ethernet over Copper service, the customer is required to have a router or a firewall.
A: No, GCOMM does not provide a router as part of the service. If the customer does not have a router that is certified as compatible with the Ethernet over Copper service, GCOMM can supply a router at an additional cost.
A: Installation of the service may be included in the cost depending on the contract term. However, the onsite installation of a router into the network is not included.
A: From the time GCOMM receives the application, it takes 21 business days for the service to be installed.
A: There is a minimum 12 month contract for Ethernet over Copper service.
A: Yes, there is a service level agreement for Ethernet over Copper.
A: Our target response times vary between 15 minutes to 4 hours depending on the level of fault severity, as defined in the service level agreement.
A: All Ethernet over Copper services are handed off as 100base-TX with options of handing the service off as a single access, trunk access or multi-access depending on the provider and the end customer’s requirements.
A: Yes, charges apply to speed upgrades and downgrades.
A: Yes, you can transfer your Ethernet over Copper service if it is available in your new location. Please be advised that a service relocation charge applies.
A: Yes, depending on the carrier.
A: Yes, depending on the carrier.
Contact us regarding Ethernet over Copper services
To find out if the service is available in your area or for more information about GCOMM’s Ethernet over Copper plans, contact us on 1300 221 115 or fill in the form below.