WONDERING HOW SECURE YOUR DATA IS? GETTING STARTED ON YOUR CLOUD JOURNEY? NEED SUPPORT WITH YOUR TECHNOLOGY?
WE CAN HELP.
TALK TO CRAIG
Technical Solutions Consultant
Years at GCOMM: 20
Craig’s career at GCOMM began nearly 20 years ago when he joined the company as an engineer. Over the last two decades, Craig has been involved in many product development projects and technology deployments including building our GCOMM Cloud Backup and Cloud PBX offerings.
Through his roles as an engineer, product manager and customer solutions consultant, Craig has gained the experience, knowledge and skills that make him an expert Technical Solutions Consultant today and an invaluable asset in any customer project.
Craig’s IT expertise span the following areas: Backup, Disaster Recovery, SIP and PBX. Craig’s development from engineering and product management to Technical Solutions Consultant has been driven by his customer-first approach – understanding customer needs and what their business is trying to achieve, to ensure that we deliver a solution that is going to deliver desired business outcomes. Combined with his talent in working with industry-leading IT vendors, Craig has proven himself a strong IT professional.
Craig can help you achieve your IT goals with the most refined technology solution to support your business.
TALK TO TODD
Head of Consulting
Years at GCOMM: 16
With over 17 years experience, Todd joined GCOMM in 2001 as an engineer working with on-premise IT environments, network support and project work as the company expanded the GCOMM WAN. Todd transitioned into a presales consultant role primarily focused on WAN deployments before being promoted to wholesale manager, tasked with building the wholesale channel.
In the last 10 years at GCOMM, Todd has exercised sophisticated technical, management and consulting skills managing both direct and wholesale channels while growing the GCOMM footprint across Australia.
Todd’s extensive project management and consulting experience has led him to specialise in the corporate space, designing enterprise solutions to meet strict requirements while delivering simplicity and flexibility to the business. Todd’s technical expertise includes WAN network design, security, backup and disaster recovery. As Head of Consulting at GCOMM, Todd oversees the direct and wholesale channels while working directly with a subset of his own accounts.
Todd can help you achieve a sophisticated enterprise solution to meet all stakeholders needs from a corporate and IT context.
TALK TO LORNA
Years at GCOMM: 6
Lorna is an experienced professional with more than 15 years’ experience working in various roles, including strategic management, marketing, sales and account management. With continued training and on the job experience Lorna has flourished in the IT and Managed Services industry.
As Account Manager at GCOMM, Lorna applies her creative mind to designing entire business solutions that provide the best outcome for her customers and particularly enjoys the challenge of bespoke solution design. She manages a number of wholesale and direct customer accounts and prides herself on adding the best value to her customers’ businesses. Lorna is hands on, and customer focused.
Lorna can help you manage your IT operations to deliver business continuity and growth.
TALK TO STEVE
Years at GCOMM: 19
Steve entered the IT industry as a technical engineer and progressed into network design and solutions consulting at GCOMM, supported by his strong technical knowledge. In the last 10 years, Steve has worked closely with GCOMM’s IT Services team to help transform GCOMM from an IT, telecommunications provider to a managed services provider.
With nearly 30 years of experience in the IT and Managed Services industry in technical and consulting roles, Steve specialises in understanding business processes and best practises from a management level, working with both C-level and IT management to come to a solution that meets business and IT needs.
Steve focuses on whole of business, long term solutions to assist customers with their digital transformation journey to align IT and the business goals. Steve’s expertise includes cloud services, voice, networking, operating systems, virtualisation, security, backup and disaster recovery. Steve loves to build strong engaged relationships for trusted partnerships between business and IT to help his customers thrive.
Steve can help you deliver targeted outcomes that are specific to your business and IT goals.
TALK TO MATT
Years at GCOMM: 19
Matt has worked in the telecommunications and managed IT services industry since 1999 in sales, management, consulting, and solution design roles. In his time at GCOMM, Matt has worked directly with customers on their cloud and IT implementations, WAN networks and IT risk management strategies.
Matt’s enthusiasm and focus is around understanding business needs and strategy and designing appropriate solutions that deliver. Matt helps his customers understand how technology can be an asset and a way to solve everyday problems, while also seeing return on investment through better outcomes.
Matt has a business oriented approach to IT to implement cloud strategies which help drive business forward. Matt is committed to learning and communicating the latest developments in technology to his customers and using this to design solutions across a wide range of industries.
Matt can help you achieve the best return on technology investments with an aligned IT strategy to gain a competitive advantage in your market.
WHAT WE CAN DO FOR YOU
GCOMM offers a wide array of business technology services built to support the needs of Australian businesses, as well as a strong network of partners to deliver bespoke, best-of-breed solutions to our clients.
Our consultants take a holistic approach to your technology solution, first understanding your business objectives and challenges in order to make recommendations to meet your needs today and into the future.
Devise the strategy
We will work with you to understand your business strategy and devise a technology strategy to match. Our consultants’ diverse backgrounds in business and technology ensure that we match the most relevant and capable resource to your organisation.
Advise and guide
If you are struggling with outdated solutions or technology that isn’t supporting your needs, we can work quickly to target your most pressing concerns and get you back onto the right track.
Our IT services professionals can take over complete management of your technology environment. If you don’t have the skills or resources to support a strategic technology implementation, you can count on GCOMM’s experts as an extension of your team.
IN THE WORDS OF OUR CUSTOMERS
GCOMM are our one-stop shop for connectivity and IT infrastructure, including a hybrid DaaS and IaaS solution, along with a cloud PBX solution. The consistency of service provided by GCOMM, with their thorough understanding of our business needs, and the personal nature of the service provided by their long-serving key personnel, has featured as a key difference.
GCOMM has been Walker Corporation’s premier technology provider for nearly two decades. Over the years, GCOMM has helped us to develop a sophisticated IT infrastructure and we have benefited greatly from their extensive expertise, excellent customer service and support. GCOMM offers a diverse range connectivity options, data centre hosting and managed services at a very competitive price.
GCOMM provided Rhino with internet solutions in a low service area together with a migration to a Cloud Desktop service. All services have been handled professionally and seamlessly with little disruption to our business. GCOMM have since provided Rhino with quality and efficient ongoing IT support allowing our team to focus on servicing our customers.
GCOMM have been instrumental in helping Social Futures build a network during a period of rapid expansion for our organisation. Their expertise has allowed us to be confident in our network infrastructure so we can focus on supporting our communities.
GCOMM has provided us with a telephone system that allows our three offices to have an integrated communications system. The system assists in client and other communications by the three offices being linked as a virtual single office. Clients can contact one office and be connected to a staff member, regardless of which office that member is working and regardless which office the incoming call connects. The team at GCOMM is always friendly, reliable and approachable; no task is ever too big or too small.