Managed router service

Keep your WAN operating at its peak with managed router service

GCOMM’s managed router service lets you outsource the management of your edge routers to our engineering experts so your IT staff can spend more time on core projects and less time on monitoring your wide area network.

Keep your WAN operating at its peak

GCOMM’s managed router service extends equipment, router installation, configuration, maintenance and monitoring, as well as engineering support to the customer’s premises. Through a sophisticated WAN monitoring tool, Netview, our engineers keep a watchful eye over your wide area network routers, proactively screening for issues and responding to any faults as they arise.

To provide you with true business continuity, GCOMM performs backups of your router configurations to allow for quick recovery in the event of a router failure.

GCOMM configures and implements the following router models:
Cisco 800 series routers: 812, 819, 860VAE, 881, 880VA, 888, 880G, 890
Cisco 1900 series routers: 1921, 1941, 1941W

Key service features

  • 14×5 router monitoring to ensure service availability
  • Proactive alerts from the GCOMM network operations centre in the event of a failure
  • Auto email
  • SMS notification
  • Router configurations backed up by GCOMM
  • All configuration requests and changes performed by GCOMM qualified engineers
  • Includes Netview, network performance monitoring system to provide near real-time statistics
  • Option to rent routers to eliminate up front capital costs

“Our mission is to continuously innovate our products so we can improve your performance and make you more successful then you were before.”

Peter Thompson, Managing Director, GCOMM

Brochure: GCOMM Network Capabilities

Learn more about the GCOMM network, our Network Operations Centre, our network capabilities and the services we offer, including private IP network solution and centralised Internet gateway

Benefits to your business

Improved WAN performance

GCOMM helps optimise the performance of your network by proactively monitoring routers on your WAN and addressing issues before they impact your business.

Increased productivity

Offload router management to GCOMM’s experts, so you internal IT staff can dedicate their time to other tasks that are a priority for your business.

Continuous monitoring

Through Netview, our network performance monitoring tool, customers can monitor the performance of their WAN and get near-real time statistics.

A range of managed services

Being part of GCOMM’s private IP network means that you can take advantage of a full range of managed services, including email filtering, cloud backup, voice services, colocation and more.

Contact us regarding managed router solutions

For more information about managed router solutions, contact us on 1300 221 115 or send us an online enquiry and we will respond within 48 hours.

Contact us regarding managed router solutions

For more information about managed router solutions, contact us on 1300 221 115 or send us an online enquiry and we will respond within 48 hours.