Contact Us
Do you have questions or need more information about our services? We are here to help. Contact us via telephone, start a live chat session or fill out an online form.
General Enquiries
If you have an enquiry that’s not related to GCOMM business services or solutions, please complete the form below and we will respond within 48 hours.
Your Contact Details
Your Enquiry
Support information
Account and billing enquiries
For direct customers and partners who need billing and account support:
Account and billing support hours:
Monday to Friday:
8:00AM – 5:00PM (AEST)
Email: accounts@gcomm.com.au
Phone: 1300 221 115 or 07 5564 4444 Option4
IT support
For direct customers who need Local Area Network support or support with PC and server hardware or with any Microsoft product:
LAN support hours:
Monday to Friday:
8:00AM – 5:00PM (AEST)
Portal: support.gcomm.com.au
Email: lansupport@gcomm.com.au
Phone: 1300 221 115 or 07 5564 4444 Option2
Internet support
For direct customers and partners who need support for the Internet services, firewalls, or hosting:
NOC general support hours:
8:00AM – 7:00PM
Emergency Support 24x7x365
Portal: support.gcomm.com.au
Email: noc@gcomm.com.au
Phone: 1300 221 115 or 07 5564 4444 Option1
Stay connected with us
Email
For all general and business related enquiries contact us via email and the appropriate account manager will respond to you within 48 hours.
Telephone
Want to speak with us directly? You can gives us a call on 1300 221 115 or +61 7 5564 4444 for international callers.
Facebook
Connect with us via Facebook to stay up to date on what’s happening at GCOMM.
Twitter
Follow us on Twitter for the latest information about our products and services, company news updates and more.
Google+
Join our circles on Google+ to follow our posts and share your feedback.
LinkedIn
Be part of our LinkedIn network to join discussions on industry related topics.
The GCOMM Post
Sign up for our newsletter to have the latest articles from our online magazine, The GCOMM Post delivered to your inbox.
Support portal
Use our support portal to log your faults and have direct access to ticket updates as they occur.
LiveChat
Start a live chat session with one of our support staff if you have questions about our services or need support.
GCOMM Pty. Ltd.
Address:
Level 2, Gateway Building,
50 Appel Street, Surfers Paradise,
Queensland, Australia 4217
Postal Address:
PO Box 609, Surfers Paradise Queensland, Australia, 4217
Phone:
1300 221 115
International Callers:
+61 7 5564 4444
FAX
1300 221 116
